SMM (Social Media Marketing)

Duration : 3 Months
Days : Monday - Wednesday
Timings : 7Pm - 8Pm
Lectures : 36 (3 per week)

Module 1: Introduction to Social Media Marketing

What is Social Media Marketing (SMM)? The Importance of SMM in Today's Digital Landscape. Major Social Media Platforms and Their Features. Understanding Your Target Audience.

Module 2: Social Media Strategy Development

Setting SMM Goals and Objectives

Define clear goals for your social media marketing efforts, such as increasing brand awareness, driving website traffic, or generating leads.

 

Creating a Social Media Marketing Plan

Develop a comprehensive plan outlining your target audience, key performance indicators (KPIs), content strategy, and social media advertising approach.

Developing a Social Media Content Calendar

Create a content calendar to schedule your social media posts and ensure consistent engagement with your audience.

Building a Social Media Brand Identity

Develop a consistent brand voice and visual identity across all your social media channels.

Module 3: Content Creation and Curation

Creating Engaging Content for Different Platforms

Create content that is tailored to the specific platforms you're using, considering the format, tone, and length that works best for each.

Content Formats (Text, Images, Videos, etc.)

Explore different content formats to keep your audience engaged, such as blog posts, images, videos, infographics, and live streams.

Content Curation and Sharing

Share relevant and valuable content from other sources to provide your audience with additional value and establish yourself as an authority in your industry.

Using Visual Content Effectively

Visual content, such as images and videos, often performs better on social media. Use high-quality visuals to capture attention and convey your message effectively.

Storytelling and Brand Narrative

Develop a compelling brand story and incorporate it into your social media content to connect with your audience on a deeper level.

Module 4: Social Media Engagement

Building and Growing Your Community

Foster a strong and engaged community on your social media channels by actively interacting with your followers and encouraging them to participate.

Responding to Comments and Messages

Respond promptly and professionally to comments and messages from your followers to build trust and improve customer satisfaction.

Running Social Media Contests and Giveaways

Run contests and giveaways to encourage engagement and generate excitement around your brand.

Leveraging User-Generated Content

Encourage your followers to create and share content related to your brand. This can help build trust and authenticity.

Building Relationships with Influencers

Partner with influencers in your industry to reach a wider audience and promote your brand.

Module 5: Social Media Advertising

Types of Social Media Ads

Learn about the different types of social media ads available, such as image ads, video ads, and carousel ads.

Creating Effective Ad Campaigns

Develop targeted ad campaigns with compelling visuals, persuasive copy, and a clear call to action.

Targeting Your Audience

Utilize social media targeting options to reach your ideal customers based on demographics, interests, and behaviors.

Measuring Ad Performance

Track the performance of your social media ads using analytics tools to measure clicks, impressions, and conversions.

Optimizing Ad Campaigns

Continuously analyze and optimize your ad campaigns to improve their effectiveness and ROI.

Module 6: Social Media Analytics

Key Social Media Metrics

Understand key metrics such as reach, engagement, click-through rate, and conversion rate to measure the success of your social media campaigns.

Using Analytics Tools (Facebook Insights, Twitter Analytics, etc.)

Learn how to use social media analytics tools to track your performance and gain valuable insights.

Measuring ROI and Campaign Effectiveness

Calculate the return on investment (ROI) of your social media campaigns to assess their effectiveness.

Analyzing Competitor Activity

Monitor your competitors' social media activities to identify trends and opportunities.

Module 7: Social Media Crisis Management

Identifying Potential Crises

Anticipate potential crises that could impact your brand's reputation on social media.

Developing a Crisis Communication Plan

Create a plan outlining how you will respond to a crisis and mitigate its damage.

Responding to Negative Feedback

Address negative comments and feedback promptly and professionally to maintain a positive brand image.

Recovering from a Crisis

Develop strategies to rebuild trust and reputation after a crisis.

Module 8: Social Media for Business

Learn how to effectively use social media to achieve specific business goals, such as:

  • Social Media for B2B Marketing
  • Social Media for E-commerce
  • Social Media for Customer Service
  • Social Media for Lead Generation

Module 9: Emerging Trends in Social Media

Stay up-to-date on the latest trends and developments in social media, including:

  • Social Media Algorithms and Updates
  • New Social Media Platforms
  • The Impact of AI on SMM
  • Social Media Trends and Best Practices

Module 10: Social Media Case Studies

Analyze successful social media campaigns to learn from best practices and identify effective strategies. Learn from social media failures to avoid common mistakes. Apply best practices to your own campaigns to achieve better results.

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